FAQ
Which procedures is this app for?
The app supports submission photos used in applications and residence procedures that involve a residence card. Exact document requirements still differ by procedure, so please check the latest Immigration Services Agency guidance before submitting.
Are there cases where a photo is not required?
Yes. Depending on the procedure, some applicants such as children under 16 may not need to submit a photo. Online guidance also mentions a placeholder file for applicants who do not need a face photo, so please confirm the exact procedure.
Can anyone use online application?
No. Eligibility for online application depends on the applicant's role, age, and procedure type. There are age-based restrictions for applications filed by the foreign national themselves, and only certain procedures are supported.
Does the app guarantee acceptance?
No. The app helps you prepare a submission photo, but it does not guarantee acceptance. The final decision is made by the Immigration Services Agency of Japan or the relevant office.
Are my photos uploaded to a server?
No. Importing photos, face detection, background adjustments, and export generation all happen on your iPhone. Purchases use Apple's StoreKit, but photo data is not part of payment processing.
Can I print or re-export later?
Yes. The app can save an L-size print layout and shows printing guidance inside the app. Re-export availability depends on the purchase option and the data still stored on your device.
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